A l l G r e a t A c h i e v e m e n t s R e q u i r e T i m e
Shipping & Returns
Shipping
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Which countries do you ship to?
We are shipping around UK and Europe.
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Where can I receive my order?
It can be sent to an address selected by you (home, work, etc. - never a PO Box).
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How long will my order take to arrive?
Standard delivery within UK and EU takes 3 to 7 working days.
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How much do I pay for delivery service?
Standard delivery around UK – 2.80 GBP; Standart delivery around EU- 4.20 GBP
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Can I track my order?
Yes, in the "my orders" section in "my account" you can see the status of your order. If you are not registered, click on the "Order Information" link in the confirmation email sent to you to see the status of your order.
Returns
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How do I return an item?
Items must be in perfect condition and with their corresponding receipt. Pack up your purchase in the original packaging, ensuring you include all tags and the returns note included in your parcel. Affix the below returns label to your parcel and add the necessary stamps. Post back to us and expect an email from us when we receive your item.
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How long do I have to exchange an item?
All exchanges must be made within 14 days of the e-mail confirming shipment.
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Do I have to pay anything to return my items?
You will have to pay for the shipping.
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Will I have a refund for the purchase?
No, we only exchange.